← All roles

Manager, Agent Strategy Team

Assort Health· 410-Deployment & Ops
Apply on company site
Hybrid (San Francisco), Hybrid (New York)Full-timePosted 4d ago

About the role

Lead the Agent Strategy team at Assort Health to build and scale strategies for large healthcare partnerships, focusing on adoption, retention, and expansion of AI-driven patient engagement and care coordination.

Responsibilities

  • Hire, coach, and develop Agent Strategy Managers with clear expectations for performance.
  • Own team-level adoption, retention, and expansion results, helping health systems realize the full value of Assort.
  • Shape account assignments, capacity, and coverage around each health system’s complexity, risks, and opportunities.
  • Coach your team on executive engagement and lead high-stakes conversations with clinical, operational, and technology leaders.
  • Use portfolio data to improve patient access outcomes, demonstrate ROI, and identify growth opportunities.
  • Build playbooks and operating practices that help the team deliver consistently as Assort grows.
  • Partner with Implementation, Sales, Product, and Engineering to resolve customer challenges and inform health-system priorities.

Qualifications

  • Deep healthcare or health-tech experience supporting health systems, academic medical centers, or complex multi-site provider organizations.
  • 5–8+ years of relevant customer-facing experience, including 2+ years managing teams.
  • A track record of hiring and developing teams that deliver measurable retention and expansion results.
  • Experience helping healthcare customers adopt AI or automation and translate adoption into operational value.
  • Familiarity with EHR integrations such as Epic, athenahealth, or eClinicalWorks, and their impact on healthcare workflows.
  • Experience working in a startup, building processes, and navigating changing priorities.
  • Credibility to earn trust across executive, clinical, operational, and IT stakeholders and guide difficult conversations.
  • Strong analytical and product judgment, including setting targets, diagnosing portfolio risk, and communicating customer ROI.

Skills

Required:Team leadership and coachingStrategic account managementExecutive stakeholder managementAI adoption in healthcare

Benefits

  • Competitive Compensation – including salary and employee stock options
  • Lifelong Learning – annual budget for professional development
  • Office Setup Stipend
  • Top-Tier Health Coverage – medical, dental, and vision
  • Flexible PTO
  • Meals & Snacks
  • Fitness Stipend
  • Commuter Benefits
  • 401(k)
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Assort Health

AI Voice Agent for Healthcare | 190M+ Patient Interactions | Assort Health

Assort Health’s AI voice agent for healthcare runs on a platform trained on 190M+ interactions to handle the entire patient journey, from referrals and scheduling to intake and follow-up.

24/7AIFollow-upHealthcareReferralsSchedulingTriageVoice Agent
Company profileWebsite

More open roles at Assort Health