← All roles

Client Delivery Lead

Kernel· Customer Success & Implementation
Apply on company site
London£80k - £120k + equity + bonusFull-timePosted today

About the role

Bridge between customer needs and technical execution in enterprise deals; translate requirements into practical AI-enabled solutions, ensuring POCs and implementations are accurate, scalable, and value-driven.

Responsibilities

  • Partnering with Account Executives in late-stage cycles as the technical expert
  • Running and delivering high quality POCs in a timely manner
  • Leading and owning the full implementation cycle from kick-off to go-live
  • Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
  • Acting as a trusted advisor for your portfolio comprised of multiple clients
  • Provide feedback to the Product team to ensure constant improvement and iteration

Qualifications

  • 3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting
  • Technical fluency (APIs, Javascript etc) and understanding of data systems
  • A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer
  • Advanced analytical and problem-solving skills, with close attention to detail
  • Comfortable navigating ambiguity and solving technical challenges creatively
  • Experience working in fast-paced, startup environments
  • Ability to manage multiple clients and projects at once
  • Strong communication skills and the ability to build trusted customer relationships
  • Flexibility to occasionally work later hours to support US-based customers
  • Nice to have, but not required: Experience working with AI products or use cases; Familiarity with RevOps workflows and systems, including CRMs and related tooling

Skills

Required:Technical fluency (APIs, Javascript)Solutions architecture and POC deliveryProject management

Benefits

  • Salary: £80,000 – £120,000 OTE + equity
  • 24 days holiday per year + bank holidays
  • £450 Monthly Office Dinner Allowance
  • 2 weeks work-from-anywhere
  • Generous parental leave policy
  • Pension plan
  • Top-spec equipment and central London office
  • Team events and dinners
  • Work directly with the founders to scale the systems that power enterprise AI
  • High-autonomy, high-trust environment with a small team shipping at pace
Last updated Oct 26, 2026. Interested? Apply on the company site.

About Kernel

Kernel · Accurate entity data, guaranteed.

CRMData warehousesAI toolsOrchestration toolsGo-to-marketCross-functionalProof
Company profileWebsite

More open roles at Kernel