Senior HR Operations Specialist
Malaysiafull-timePosted 11mo ago
About the role
The Senior HR Operations Specialist is responsible for ensuring accurate, timely, and compliant HR processes, managing employee data, and providing HR support across the organization. The role involves end-to-end employee lifecycle management, HR administration, employee support, benefits and payroll management, compliance, and employee relations.
Responsibilities
- Run and execute the full HR lifecycle: onboarding, probation, confirmation, transfers, and offboarding.
- Ensure all paperwork, letters, and system updates are completed accurately and on time.
- Coordinate with hiring managers, IT, Finance, and relevant stakeholders for a seamless employee experience.
- Maintain employee records, contracts, and documents with 100% accuracy.
- Update HRIS (Workable, BrioHR, and internal systems) for all employee movements.
- Conduct regular audits to ensure data integrity and compliance.
- Run the HR service desk — respond to employee queries and deliver high-quality HR support.
- Prepare letters (employment, confirmation, salary revision, misc. HR letters).
- Guide employees on policies, benefits, and HR processes.
- Manage benefits administration: insurance enrolment, claims, medical benefits, parking, allowances, etc.
- Monitor time & attendance, leave, and shift compliance; escalate issues promptly.
- Prepare accurate and timely payroll inputs for the Finance/Payroll Specialist.
- Ensure HR processes adhere to internal SOPs, labour laws, and audit requirements.
- Identify process gaps and escalate improvements to the People Ops & Culture Lead.
- Maintain tracking logs (probation, confirmations, contract renewals, disciplinary records).
- Handle disciplinary documentation and case preparation, with guidance from the HRBP.
Qualifications
- 3–5 years of hands-on HR Operations or HR Generalist experience.
- Strong understanding of HR lifecycle processes, HR administration, and compliance.
- High attention to detail, accuracy, and accountability.
- Strong organisational skills - able to manage volume and deadlines.
- Excellent communication and service-oriented mindset.
- Familiarity with HRIS systems (Ashby, BrioHR, or similar).
- Ability to thrive in a fast-paced, high-growth environment.
Skills
Required:HR Lifecycle ManagementHR Data ManagementHRIS SystemsEmployee Support & CommunicationCompliance & SOP Adherence
Nice to have:Benefits & Payroll Support
Benefits
- Not specified in the description.
Last updated Dec 6, 2025. Interested? Apply on the company site.
About Bjak
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