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Recovery Coach - Remote (EST)

Equip Health· Care Operations
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Remote$54k - $65k + bonusFull-timePosted 11mo ago

About the role

Recovery Coach, remote (EST), full-time, responsible for integrating patients into Equip treatment, coordinating care plans, and supporting recovery through skills-based sessions, outreach, and personalized care.

Responsibilities

  • Provide skills-based individual and group sessions to patients and caregivers in treatment at Equip.
  • Implement motivational strategies with patients and caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
  • Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
  • Actively listen and guide patients and caregivers to anticipate challenges and engage in coping-ahead strategies.
  • Maintain an availability calendar allowing patients and caregivers to schedule appointments.
  • Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
  • Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence.
  • Ensure personalization of care plans by making program recommendations and coordinating services to ensure patient needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; providing meal support sessions; and referring personalized resources to support the patient and their supports (adult patients only, if applicable).
  • Build a relationship of respect and trust with patients.
  • Complete timely documentation of caregiver and patient interactions in compliance with Equip policies.
  • Attend and participate in internal meetings as well as initial and ongoing training as assigned.
  • Perform other duties as assigned.

Qualifications

  • Lived experience with eating disorder recovery with ability to identify as being in a solid space of recovery.
  • 2+ years of experience working directly with patients in a setting that utilizes protocolized care – including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
  • Proven comfort working within structured care models or evidence-based protocols (e.g., following specific clinical guidelines, behavior change frameworks, or care plans).
  • Proven ability to balance structured protocols with personalization, meeting patients where they are while keeping them on track with their care goals.
  • A proven track record of taking accountability for patient care plans, using evidence-based frameworks to keep patients on track and meet clinical milestones.
  • Experience guiding patients and families in achievement of treatment goals while identifying barriers and problem-solving to alleviate.
  • Ability to connect with a range of diverse people with varying lived experiences.
  • Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
  • Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally.
  • Strong organizational and time management skills with a proven track record of meeting goals.
  • Strong attention to detail.
  • Comfortable working with and learning new technologies.
  • Comfortable working remotely (including the requirement to be on camera).
  • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
  • Ability to provide 33 hours a week of direct patient care, including new patients and follow-up sessions.
  • Ability to commit to working two evenings until 8pm of your choice per week.

Skills

Required:Lived experience with eating disorder recoveryCoaching / Case management / Milieu therapy experienceCommunication (oral and written)

Benefits

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
  • Generous Parental Leave Benefits.
  • Competitive Medical, Dental, Vision, Life, and AD&D insurance (Equip covers a significant percentage of premiums).
  • Spring Health – employer-paid mental health benefit with 5 free therapy sessions and 5 free coaching sessions per year for you and dependents.
  • Employee Assistance Program (EAP).
  • HealthJoy – healthcare concierge access via employer-paid platform.
  • 401K option.
  • Student loan repayment: $500/quarter (<1 year tenure) or $1,000/quarter (≥1 year).
  • Up to $1,000/year continuing education stipend.
  • Home office perks: $50/month internet stipend, up to $500 initial stipend, $200 reload at year 3+ intervals, company laptop.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Equip Health

Virtual, evidence-based care designed to achieve full recovery.

Virtual, evidence-based eating disorder treatment for all diagnoses.

eating disordervirtual carefamily-based treatmentmental healthresearch
Company profileWebsite

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