← All roles

Senior Software Engineer, Backend - Care Platform Operations

Ro· Engineering
Apply on company site
Hybrid (New York, NY)$190.8k - $234.5kFull-timePosted 11mo ago

About the role

Senior Software Engineer to design, build, and maintain scalable, reliable backend services for Ro's Care Platform Operations, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.

Responsibilities

  • Design and build scalable, reliable, and resilient distributed services using Python and FastAPI, supporting critical clinical and operational workflows
  • Operate as an owner within the team's domain and proactively assess and improve system performance and reliability
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Actively contribute to building the team’s architectural vision and technical roadmap
  • Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
  • Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients
  • Participate in on-call rotations to ensure reliability of production systems

Qualifications

  • 7+ years of software engineering experience
  • Experience architecting, designing and building scalable web applications and distributed systems
  • Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
  • Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability
  • Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
  • Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems
  • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

Skills

Required:PythonFastAPIRelational databasesDistributed systemsObservability/MonitoringOn-call reliabilityCross-functional collaboration

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
Last updated Oct 21, 2026. Interested? Apply on the company site.
Ro logo

About Ro

it's not a shortcut. it's healthcare.

Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more.

Weight lossSexual healthHair lossFertilitySkin
Company profileWebsite

More open roles at Ro