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Lead Fulfillment Pharmacy Technician - Romeoville, IL

Ro· Pharmacy
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Romeoville, IL$56.5k - $65kFull-timePosted 11mo ago

About the role

Lead Fulfillment Technician responsible for overseeing daily pharmacy fulfillment operations, mentoring technicians, ensuring timely and accurate medication fulfillment, and driving continuous improvement in collaboration with pharmacy leadership.

Responsibilities

  • Lead and mentor a team of pharmacy technicians with hands-on coaching and performance support
  • Oversee onboarding, training, and ongoing skills development to ensure SOP compliance and operational excellence
  • Support scheduling and staffing to ensure appropriate shift coverage
  • Ensure picking, packing, and shipping workflows are accurate, efficient, and timely
  • Act as primary on-floor point of contact for operational issues and escalate as needed
  • Collaborate with pharmacists and cross-functional teams to resolve order/shipping issues
  • Operate and troubleshoot pharmacy automation equipment to support order volume
  • Monitor quality, safety, and regulatory compliance throughout fulfillment
  • Contribute to continuous improvement through workflow evaluations and operational enhancements
  • Maintain inspection-ready workspace compliant with policies and regulations
  • Flexibly support fulfillment operations and assist with order processing as needed
  • Support additional operational tasks as assigned by pharmacy leadership

Qualifications

  • Active and unrestricted Illinois Pharmacy Technician Certification (CPhT)
  • High school diploma or equivalent
  • Minimum of 2 years of pharmacy technician experience, leadership or supervisory experience preferred
  • Strong leadership and ability to motivate and support a fast-paced team
  • Empathy, patience, professionalism in interactions with patients and team
  • Strong critical thinking and decision-making in high-pressure situations
  • Excellent organizational skills and attention to detail for compliance
  • Comfort with pharmacy automation equipment and tech-driven workflows
  • Proactive, improvement-oriented mindset and cross-functional problem-solving ability
  • Excellent verbal and written communication skills, collaborative in cross-functional environments

Skills

Required:Pharmacy technician leadershipSOP compliancePharmacy automation software/equipment

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
Last updated Oct 21, 2026. Interested? Apply on the company site.
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