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Developer Support Engineer (Berlin)

Kombo· Engineering
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Berlin Office€70k - €90kFull-timePosted 10mo ago

About the role

Technical Support Engineer to provide exceptional technical assistance, debug complex API integrations, and bridge customers with product and engineering at Kombo, a unified API platform for HR, payroll, and recruiting systems.

Responsibilities

  • Troubleshooting & Debugging: Investigate API integrations, data-sync issues, authentication flows (OAuth, API keys), and provider-specific edge cases.
  • Customer Guidance: Assist customer engineers via Slack, email & occasional video calls — clear, concise, and technical.
  • Internal Collaboration: Work closely with Product & Engineering to escalate bugs, relay feedback, and shape fix priorities.
  • Knowledge Building: Create and maintain internal / external docs and guides based on recurring topics.
  • Process Improvement: Set up better tooling, automation, and reporting to scale our support capabilities.

Qualifications

  • Have a solid technical background (Software Engineer, Support Engineer, Solutions Engineer, etc.) and enjoy debugging APIs & integrations
  • Navigate large, unfamiliar codebases — comfortable tracing data flows and logic across a large production codebase to find root causes
  • Write production code — shipped code to production before, ideally in TypeScript/JavaScript, but other modern languages (e.g., Go, Python) acceptable

Skills

Required:API troubleshooting and debuggingCommunicationCode writing / production code
Nice to have:OAuth / authentication
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Kombo

All your integrations with one API

Kombo - All your integrations with one API

HR IntegrationsATS IntegrationsPayroll IntegrationsB2B FintechSecurity & Compliance

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