Director, Business Operations
Hybrid (San Francisco, CA)$250k - $320kfull-timePosted 10mo ago
About the role
Director-level BizOps role leading Rippling’s San Francisco team, focusing on building systems, executing cross-functional programs, and driving the operating rhythm of a multi-billion-dollar scale-up within a compound product model.
Responsibilities
- Build & Force-Multiply Top Talent: Direct, mentor, and recruit a elite team of BizOps operators, turning them into future functional executives.
- Tackle C-Suite Bets: Translate high-level executive directives into fully executed, cross-functional programs.
- Proactively Hunt Hotspots: Identify operational friction across Product, Eng, Sales, and Ops—then diagnose, design, and deploy structural solutions.
- Own Your Own Stack: Build your own SQL queries, model your own dashboards, and analyze your own data. We value operators who get into the weeds.
- Standardize Operating Metrics: Partner with Finance and RevOps to establish the source-of-truth metrics that govern how Rippling scales.
Qualifications
- 12+ years of experience in top-tier Management Consulting, BizOps, or as a VC-backed Founder, including 3+ years of direct people management.
- Proven track record of scaling critical business functions (e.g., Sales Ops, Customer Support, GTM).
- First-Principles Thinking: The ability to deconstruct complex, ambiguous problems without relying on playbook templates.
- All-Altitude Operation: Equally comfortable sparring on strategy with C-level executives as you are troubleshooting workflows with individual ICs.
- Extreme Data Fluency: A natural inclination toward spreadsheets and raw data over polished slides.
Skills
Required:People managementCross-functional program managementSQL and data analysis
Benefits
- A competitive salary + benefits + equity.
Last updated Sep 30, 2026. Interested? Apply on the company site.
About Rippling
#1 Workforce Management System | HR, IT, Finance
Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.
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