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Senior Manager, Global Quality Assurance (AML/KYC/TM/Fraud Risk)

Airwallex· Operations
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SG - Singapore, UK - LondonFull-timePosted 9mo ago

About the role

Senior Manager of Global Quality Assurance leading a global QA team to design, implement, and optimize QA programs across AML/KYC, transaction monitoring, and related risk controls, with data-driven reporting and remediation tracking in a fast-growing fintech environment.

Responsibilities

  • Lead a global team of QA analysts with different domain expertises (e.g., KYC, Transaction Monitoring, Name Screening, Underwriting, Merchant Risk Monitoring, etc.)
  • Design, implement and continuously enhance QA programs that cover all key operational functions
  • Deliver high-quality QA reports and track remediation initiatives to effective closure
  • Gain an in-depth understanding of Airwallex’s product offerings and AML / Risk-related processes and controls across the end-to-end customer and transaction lifecycle
  • Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards
  • Lead a team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables
  • Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements
  • Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure
  • Drive and support global projects and initiatives for operations excellence, providing data‑driven analytics and insights to support informed decision‑making

Qualifications

  • Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines
  • 8+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification); OR Risk control expertise in credit, fraud, brand and/or consumer risk management; OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments
  • Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries
  • Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring)
  • Strong communication and time/project management skills
  • Strong analytical and problem-solving skills
  • Fluency in both English and Chinese (spoken and written)
  • Data and analytics skills (e.g. SQL, Looker) are a plus

Skills

Required:QA leadershipAML/KYC/TM knowledgeStakeholder and project management
Nice to have:Data analytics

Benefits

  • Not specified in description
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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