← All roles

Account Manager - India

ElevenLabs· Revenue
Apply on company site
RemoteFull-timePosted 9mo ago

About the role

Role focusing on enterprise accounts, advising on AI-powered conversational agents, driving expansion across a defined portfolio, and achieving net revenue retention and multi-product adoption.

Responsibilities

  • Partner with enterprise customers to build and deploy conversational agents on the ElevenLabs Agents Platform.
  • Advise on agent design, personas, conversation flows, tool integrations, and voice customization to deliver production outcomes.
  • Guide customers on best practices for deploying and scaling agents across web, mobile, and telephony; integrate agents with data sources and systems.
  • Analyze agent performance data and conversational logs to identify friction points and optimization opportunities to improve accuracy, UX, and reliability at scale.
  • Own expansion outcomes across a defined portfolio of enterprise accounts; drive cross-sell through deeper agent usage.
  • Collaborate with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment.

Qualifications

  • 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India
  • Familiarity and experience with building and deploying AI agents
  • Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
  • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
  • Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
  • Strong understanding of the Indian market landscape and cultural nuances
  • Self-motivated and able to work independently in a remote or distributed team environment

Skills

Required:Enterprise account managementAI agent design and deploymentAPI integrations and SDKs

Benefits

  • Innovative culture
  • Growth paths
  • Learning & development through an annual discretionary stipend
  • Social travel annual discretionary stipend
  • Annual company offsite
  • Co-working monthly stipend
Last updated Oct 22, 2026. Interested? Apply on the company site.
ElevenLabs logo

About ElevenLabs

Free AI Voice Generator & Voice Agents Platform | ElevenLabs

Create lifelike speech with our AI voice generator and voice agents platform. Access 5,000+ voices in 70+ languages with secure APIs and SDKs.

AI Voice AgentsAPIAPI ReferenceAboutAffiliatesAgents PlatformAudio NativeBlog
Company profileWebsite

More open roles at ElevenLabs