Lead Fulfillment Pharmacy Technician - Torrance, CA
Torrance, CA$31/hr - $32/hrFull-timePosted 8mo ago
About the role
Lead Fulfillment Technician overseeing daily operations of the pharmacy fulfillment team at the Torrance, CA location, providing hands-on leadership, ensuring accurate and timely fulfillment of medications, optimizing workflows with pharmacy automation, and maintaining compliance and readiness for inspections.
Responsibilities
- Lead and mentor a team of pharmacy technicians with coaching and performance support
- Oversee onboarding, training, and ongoing skills development to ensure SOP compliance
- Support scheduling and staffing for shift coverage and workflow continuity
- Ensure fulfillment workflows (picking, packing, shipping) are accurate, efficient, and timely
- Act as primary on-floor point of contact for operational issues and escalate as needed
- Collaborate with pharmacists and cross-functional teams to resolve order and shipping issues
- Operate and troubleshoot pharmacy automation equipment to support order volume
- Monitor quality, safety, and regulatory compliance across fulfillment processes
- Contribute to continuous improvement through workflow evaluations and enhancements
- Maintain a clean, organized, inspection-ready workspace compliant with policies
- Flexibly support fulfillment operations and assist with order processing as needed
- Support additional operational tasks as assigned by pharmacy leadership
Qualifications
- Active and unrestricted California Pharmacy Technician Certification (CPhT)
- High school diploma or equivalent
- Minimum of 2 years of pharmacy technician experience, leadership/supervisory experience preferred
- Proven leadership ability in a fast-paced fulfillment environment
- Empathy, patience, and professionalism in interactions with patients and team members
- Strong critical thinking and decision-making skills in high-pressure situations
- Excellent organizational skills and attention to detail for order accuracy and compliance
- Comfort with pharmacy automation equipment and technology-driven workflows
- Proactive, improvement-oriented mindset and cross-functional problem-solving ability
- Excellent verbal and written communication skills and collaborative cross-functional spirit
Skills
Required:Pharmacy technician leadershipSOP compliancePharmacy automation equipment
Benefits
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Last updated Oct 21, 2026. Interested? Apply on the company site.
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