Founding Product Designer
About the role
Founding Product Designer at Clarion, an in-person NYC-based startup building AI-driven healthcare communication infrastructure. Role focuses on brand and product design, including visual and voice experiences, design system, and cross-functional collaboration with founders.
Responsibilities
- Own our entire design language: Define Clarion's brand identity across all touchpoints—from marketing website to product interfaces to sales materials—ensuring we stand out in healthcare
- Design AI voice experiences that feel human: Craft conversation flows, dialogue scripts, and interaction patterns that make our AI agents sound natural, empathetic, and trustworthy to patients
- Create intuitive product interfaces: Build dashboards and tools that make complex AI capabilities feel simple for overwhelmed healthcare teams
- Bridge the visual and auditory: Design cohesive experiences where what customers see perfectly complements what patients hear during AI conversations
- Build our design system from scratch: Establish visual guidelines, component libraries, and voice interaction patterns that scale as we grow
- Ship brand experiences at startup speed: Create everything from pitch decks to product demos to conference materials that make healthcare buyers stop and pay attention
Qualifications
- 3+ years of design experience: Portfolio showing both brand and product design work, with ability to create cohesive experiences across mediums
- Full-stack designer: Comfortable moving from brand strategy to UI design to copywriting within the same day
- Systems thinker: Can create scalable design frameworks for both visual and conversational interfaces
- Figma fluent: Expert-level proficiency in design tools, with ability to create everything from logos to prototypes
- In-person collaboration: Excited to work from our NYC office daily
Skills
Benefits
- Direct mentorship: Work closely with our founding team and shape both product and brand direction from day one
- Meaningful equity: Early employee stock options with significant ownership potential
- Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches
- Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team
- Impact at scale: Your designs—both visual and voice—will directly improve healthcare access for millions
About Clarion
The AI communication layer for healthcare
Clarion is building the most advanced AI communication layer for healthcare. Our AI agents handle the overwhelming volume of calls and messages that clinics face daily—from scheduling to billing to prescription refills—freeing staff to focus on patient care. We're an in-person company based in New York. Today, clinics miss 30-40% of inbound calls due to staffing shortages. We're solving this by automating complex workflows end-to-end, already serving tens of thousands of patients monthly across virtual care companies, health systems, and a $5B health insurance company. We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. Our founders bring both clinical and technical expertise—our CEO Ryan is a Stanford/Harvard-trained physician who was on the founding teams of Two Chairs and Ophelia, while our CTO Jeffrey built voice AI at Amazon Alexa and led AI/ML teams at Salesforce. Join us as we transform healthcare communication—creating a future where patients get faster resolutions and providers reclaim time for what matters most.
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