Staff Product Manager - CIA
About the role
Staff Product Manager – Platform responsible for defining and delivering the strategy, roadmap, and execution for core account and platform capabilities including authentication, authorization, permissions, auditability, and compliance-related features (CIA).
Responsibilities
- Product Strategy & Vision: Own the long-term vision and strategy for compliance, identity, and authorization across the CaptivateIQ platform
- Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
- Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments
- Customer Advocacy & Impact: Serve as the voice of the customer and translate needs into clear investment areas with measurable outcomes
- Proactively identify platform gaps that could introduce risk or limit enterprise adoption
- Platform Stewardship: Advocate for platform consistency, reuse, and developer experience; improve internal product surfaces, APIs, and tooling
- Set standards and best practices for platform product management across the org
- Product Execution Excellence: Lead discovery, definition, and delivery of platform capabilities with Engineering and Design
- Write clear product requirements balancing security, usability, and extensibility
- Make principled tradeoffs between short-term needs and long-term platform health
- Ensure high-quality delivery through backlog management and scope ownership
- Cross-Functional Leadership: Partner with Engineering, influence technical direction, and collaborate with Customer Success, Sales, and Support to understand needs and unblock enterprise deals
- Influence without authority by driving clarity and alignment across teams
Qualifications
- 8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
- Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
- Proven ability to lead complex, cross-functional initiatives without direct authority
- Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
- Track record of delivering durable, scalable platform capabilities in a SaaS environment
- Direct experience owning compliance, identity, authorization, or Security related product areas
Skills
Benefits
- Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents
- Flexible Time Off: Flexible vacation days plus quarterly mental health days
- Annual Stipends: Professional development and caretaking funds
- Work Anniversary Bonuses: Annual bonuses
- Retirement Savings (US-Only): 401(k) plan
- Premium Tools: Latest Apple hardware
- Inclusive Community: Employee Resource Groups supporting DEI goals

About CaptivateIQ
Agile commission software to design, deploy & adapt commission plans.
CaptivateIQ is on a journey to modernize the world of incentive compensation. Our hope is that people will feel more connected at work if there is greater transparency in how they are rewarded for their efforts. We partner with amazing companies like Carta, Intercom, Gong, and Newfront Insurance to simplify their commissions. Since launching in 2017, we have raised $63M and are backed by leading investors including Sequoia Capital, Accel, S28 Capital, Amity Ventures, and Y Combinator.
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