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Forward Deployed Engineer - Japan

Cognition· Customer Engineering
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TokyoFull-timePosted 8mo ago

About the role

We are an applied AI lab building end-to-end software agents. Devin is the first AI software engineer. Deployed Engineers are customer-facing technical experts who lead pre-sales technical work, pilots, and enablement to help customers adopt Devin.

Responsibilities

  • Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
  • Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
  • Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
  • Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
  • Be the customer oracle! Exercise your product instincts to help set the roadmap

Qualifications

  • Degree in a STEM field
  • Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles
  • You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels
  • Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility
  • You have a demonstrated exceptional ability to learn

Skills

Required:Enterprise deploymentTechnical communication
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Cognition

cognition is an applied AI lab

An applied AI lab building the future of software engineering. We’re the makers of Devin, a collaborative AI teammate that helps ambitious engineering teams achieve more.

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