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Director, Global Marketing Operations

Snowflake Inc.· Marketing
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US-CA-Menlo Park$276k - $362.2kFull-timePosted 7mo ago

About the role

Director of Global Marketing Operations leading Snowflake’s global strategy, platforms, and teams to power a scalable, AI-forward marketing organization with emphasis on process design, intelligent automation, and cohesive platform architecture.

Responsibilities

  • Own the vision and evolution of Snowflake’s marketing platforms, ensuring tools like Salesforce, Marketo, Demandbase, Clay and others operate as an integrated ecosystem
  • Lead the implementation of an agentic marketing ops strategy, identifying opportunities to replace manual, time-consuming work that improves the efficiency of the direct and cross-functional teams
  • Audit and modernize marketing data architecture, ensuring high data quality, accessibility, and governance across all channels and regions
  • Partner with Marketing Intelligence to define and maintain dashboards that surface insights and inform executive decisions
  • Design and standardize end-to-end processes across the lead lifecycle, from response to MQL through handoff, nurturing, and measurement
  • Own the operational framework for Snowflake’s global email and lifecycle strategy, ensuring consistency, compliance, and scalability
  • Incorporate first and third party data to operationalize real-time personalization
  • Drive experimentation and optimization (A/B testing, process iteration) with a focus on repeatable impact
  • Manage the marketing operations budget and technology renewals, aligning resources with strategic goals
  • Monitor and report on marketing performance against targets, providing insights and recommendations for improvement
  • Align the marketing organization’s annual and quarterly targets with Snowflake’s sales organization, in partnership with Marketing Intelligence
  • Lead, develop, and scale a high-performing global Marketing Operations team
  • Manage agency and external partners as an extension of the team, with clear ownership, prioritization, and accountability to contracted agreements
  • Manage change effectively, communicating and aligning on operational changes and new initiatives across the marketing organization

Qualifications

  • 10+ years of experience in marketing operations, including 5+ years leading teams in high-growth B2B software environments
  • AI-forward, with experience applying automation, AI, and workflow orchestration to standardize processes and reduce manual effort
  • Deep expertise in top-of-funnel strategy, lead lifecycle management, and conversion optimization tied directly to pipeline impact
  • Experience managing agency and contract resources to extend team capacity and accelerate modernization
  • Led definition and deployment of privacy, consent, and data governance frameworks (e.g., GDPR, CCPA)
  • Fluency in translating complex data into clear insights for executive decision-making
  • Ability to define global operating models, align with senior stakeholders, and drive change across distributed teams
  • Proficiency with Salesforce Sales Cloud, Marketo, Outreach, Snowflake, LeanData, ZoomInfo, Demandbase, Workato, Clay

Skills

Required:Marketing platforms and data integrationAgentic marketing operations
Last updated Sep 24, 2026. Interested? Apply on the company site.

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