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Director of Business Operations, Client Optimization

PHIL· Business Operations
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Remote$190k - $220kFull-timePosted 7mo ago

About the role

PHIL is seeking a well-rounded Analytics and Strategy Director to support strategic initiatives, enable data-driven decision-making, and drive visibility into business performance. The role partners cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

  • Leading key analyses to support company strategy and client decision-making
  • Translating business goals into data analytics and dashboard development
  • Building visualizations and reporting tools that communicate key business insights
  • Identifying and evaluating data-driven opportunities for operational and product improvements
  • Partnering with teams to forecast demand and understand business trends
  • Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
  • Driving adoption and self-service analytics across the organization

Qualifications

  • Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
  • 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
  • Excellent communication skills with the ability to turn data into actionable insights
  • Comfort with ambiguity and solving problems dynamically without well-worn paths
  • Ability to partner with cross-functional stakeholders and influence decisions
  • Proficiency in data visualization tools (e.g., Looker)
  • Strong analytical skills with high attention to detail
  • Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Skills

Required:AnalyticsData visualizationCross-functional collaboration

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Fully remote working environment
  • Competitive compensation (commensurate with experience)
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About PHIL

Digital Hub and Direct-to-Patient Solutions for Pharma

PHIL's digital platform solves medication access and GTN challenges in pharma for retail and specialty-lite brands by simplifying the script journey for patients and providers.

PharmaPatient ExperienceBrand ExperiencePatientsProvidersHCP ExperienceCommercial successGTN gains
Company profileWebsite

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