← All roles

Technical Project Manager

Emi Labs· Customer Experience – Implementation
Apply on company site
RemoteFull-timePosted 7mo ago

About the role

Technical Project Manager responsible for end-to-end enterprise implementation of Emi Labs’ product, translating client requirements into technical configurations and coordinating cross-functional teams to deliver high-quality deployments from discovery to go-live.

Responsibilities

  • Own the end-to-end implementation of Emi for enterprise clients, from kickoff to Go-Live
  • Translate business requirements into clear and actionable technical configurations
  • Define and manage implementation timelines, milestones, and delivery plans
  • Coordinate cross-functional teams (Engineering, Product, Customer Success) to ensure smooth execution
  • Lead client communication throughout the project, ensuring alignment, clarity, and expectations management
  • Identify risks early and proactively drive mitigation plans to avoid delays
  • Ensure high-quality delivery by validating configurations and leading QA and UAT processes
  • Drive structured discovery processes to fully understand client operations and hiring workflows
  • Run discovery sessions to understand client processes and define scope of work
  • Create and maintain implementation plans, timelines, and tracking documents
  • Write clear and structured configuration tickets for the engineering team
  • Answer technical questions and unblock engineers during implementation
  • Coordinate internal syncs to align teams on progress, blockers, and priorities
  • Conduct internal QA to validate configurations before client exposure
  • Support and guide clients during User Acceptance Testing (UAT)
  • Monitor project progress and ensure adherence to deadlines
  • Communicate status updates, risks, and changes to clients and internal stakeholders
  • Lead Go-Live readiness and ensure a smooth transition to Customer Success
  • Document learnings and contribute to continuous improvement after each implementation

Qualifications

  • 3–5+ years of experience in project management, technical implementations, or similar roles (TPM, Solutions, Implementation, Consulting)
  • Strong ability to translate business needs into structured, technical solutions
  • Excellent organizational and time management skills — ability to manage multiple projects simultaneously
  • High attention to detail and strong documentation skills
  • Proactive mindset with strong problem-solving and risk management capabilities
  • Ability to communicate clearly with both technical and non-technical stakeholders
  • Experience working with cross-functional teams (Engineering, Product, Customer Success)
  • Comfortable working in fast-paced, high-growth environments with ambiguity
  • Technical curiosity — ability to understand systems, integrations, and workflows (no coding required, but it’s a plus)
  • Upper-intermediate English (Portuguese is a plus)

Skills

Required:Project managementRequirements translationCross-functional collaborationCommunicationDiscovery and scoping

Benefits

  • Competitive salary: Salaries paid in USD
  • Stock Options Package as part of your compensation package
  • Flexible remote-first work culture
  • 3-weeks of vacation
  • 4 weeks of paid paternity leave
  • Week off between Christmas and New Year’s Eve
  • Physical Wellness program with Gympass
  • English Classes with in-company teachers
  • Internal library with free books (digital/physical)
Last updated Oct 21, 2026. Interested? Apply on the company site.
Emi Labs logo

About Emi Labs

Helping great teams hire better frontline workers, faster.

At Emi Labs (YC '19) we are on a mission to increase frontline workers' access to professional opportunities by building the infrastructure for Frontline Workers (check our manifesto here: https://www.linkedin.com/pulse/our-manifesto-building-infrastructure-frontline-workers-emi-labs/). As our first step, we are transforming the high-volume recruiting process of Frontline Workers to make it as simple, human, and fair as possible for both Candidates and Recruiters. Our product is a SaaS recruitment platform powered by AI that helps companies engage with candidates via text to drive faster and more efficient hiring processes. We are growing fast, well funded, and obsessed with making our mission a reality. Some of their customers include Walmart, Burger King, Starbucks, 7-Eleven, Danone, Imperfect Foods, and Heineken.

recruiting
Company profileWebsite

More open roles at Emi Labs