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Retention Sales Development Representative II

Instacart· Ad Sales
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Hybrid (US Remote)$47k - $60k + bonusFull-timePosted 7mo ago

About the role

SDR responsible for managing the Scaled Cohort at Instacart, increasing active advertiser rate and driving incremental revenue through full-funnel media plans, serving as the main contact for brands in the assigned book of business.

Responsibilities

  • Developing and maintaining strong relationships with advertisers, managing full end-to-end sales cycle, and client relationship post launch
  • Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment
  • Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers
  • Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage
  • Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing
  • Ensuring accurate contact mapping within the book of business and tracking contact movement updates
  • Engaging active advertisers within your book to drive increased investments, leveraging industry expertise and knowledge of brands' businesses
  • Identifying opportunities to standardize materials and processes to provide high-quality support at scale
  • Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution

Qualifications

  • 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry
  • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Excellent organizational and project management skills
  • Detail-oriented with a focus on accuracy and quality
  • Ability to adapt to a fast-paced and dynamic environment

Skills

Required:Sales relationship managementCommunicationProject management
Nice to have:CRM software (Salesforce)Sales engagement tools

Benefits

  • Flex First remote/work policy
  • Competitive compensation and benefits by location
  • Sales Incentive Plan with OTE range
  • Taste of Instacart benefits (as referenced in job posting)
Last updated Jul 9, 2026. Interested? Apply on the company site.
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About Instacart

Marketplace for grocery delivery and pickup

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

grocerydeliverye-commerce
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