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Public Engagement Manager

Instacart· Policy & Government Affairs
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Hybrid (US Remote)$128k - $161.5kfull-timePosted 4d ago

About the role

Role focused on expanding Instacart's public engagement footprint across the Midwest, mid-Atlantic, and South by connecting with shoppers, customers, and community members on issues like gig worker independence, online savings access, and food security programs. Combines community organizing with public policy and digital engagement to drive proactive advocacy and rapid-response campaigns.

Responsibilities

  • Establish a structured cohort of shopper and customer advocates across priority markets with in-person and virtual touchpoints.
  • Utilize digital organizing levers (email, SMS, organic social, etc.) with benchmarks to measure performance and apply learnings.
  • Monitor political and policy developments proactively; surface grassroots opportunities to leadership.
  • Collaborate with the Federal Affairs team to engage federal stakeholders and weave community voices into federal advocacy efforts.
  • Demonstrate rapid response capacity through time-sensitive policy campaigns across multiple geographies.

Qualifications

  • 5+ years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs
  • Demonstrated ability to recruit, train, develop, and deploy advocate networks at scale
  • Subject matter expert on grassroots mobilization strategies with ability to brief leadership
  • Strong digital organizing skills (CRM, advocacy platforms, email and SMS, organic social)
  • Metrics-driven with experience tracking digital campaign performance and applying learnings
  • Excellent written and verbal communication skills for diverse audiences
  • Proactive self-starter who monitors political developments and leads with results
  • Proven ability to manage multiple projects in a fast-paced environment
  • Willingness to travel regularly across the Midwest, mid-Atlantic, and South

Skills

Required:Grassroots organizingDigital organizingStrategic program managementCommunication

Benefits

  • Flexibility to work remotely (Flex First model)
  • Competitive compensation and benefits
  • Eligible for new hire equity grant and annual refresh grants
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Instacart

Marketplace for grocery delivery and pickup

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

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