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Retail Partner Manager

Instacart· Retail Business Development
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Hybrid (Ontario, Alberta, British Columbia, and Nova Scotia)CA$158k - CA$166.5kfull-timePosted 7mo ago

About the role

Role within Instacart's Retail Business Development team focused on launching and managing retailer partnerships, driving growth through strategic plans, data-driven insights, and cross-functional collaboration. Remote-first position servicing Canada (ON, AB, BC, or NS).

Responsibilities

  • Launch new partners, and manage relationships with existing Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
  • Develop strategic plans to meet retail partners’ needs
  • Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
  • Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
  • Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
  • Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
  • Devise strategies to help retail partners grow their business on Instacart
  • Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Qualifications

  • 5-7 years previous account management experience; MBA preferred, but not required
  • Excellent communication skills with the ability to distill complex issues
  • Experience with large data sets and ability to extract business insights from analysis
  • Strong analytical skills
  • Comfort with ambiguity and a rapidly evolving business landscape
  • Solid stakeholder management skills, both for internal and external stakeholders
  • Quick communication response times
  • Ability to manage across functions and present to leadership
  • Creative and structured problem-solver

Skills

Required:Account managementData analysisStrategic planning

Benefits

  • Highly market-competitive compensation and benefits in each location
  • New hire equity grant and annual refresh grants
  • Flex First remote work policy
Last updated Sep 3, 2026. Interested? Apply on the company site.
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About Instacart

Marketplace for grocery delivery and pickup

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

grocerydeliverye-commerce
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