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Head of Sales, SMB

AtoB· Sales
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Hybrid (San Francisco Bay Area), Hybrid (New York Metropolitan Area), Hybrid (Toronto)Full-timePosted 6mo ago

About the role

Senior sales leader responsible for building and executing a cohesive revenue strategy across outbound SMB, mid-market, and account management; scale high-velocity outbound, move up-market, and expand multi-product adoption while partnering with Revenue Operations and cross-functional teams.

Responsibilities

  • Own the integrated revenue strategy across new logo acquisition, activation of new customers, expansion / cross-sell, and retention.
  • Set clear goals, metrics, and leading indicators for each pillar of the revenue funnel (e.g., outreach activity, conversion rates, activation milestones, expansion revenue, NRR/GRR).
  • Build and maintain a disciplined forecasting and pipeline management process that drives predictability and accountability.
  • Scale and optimize our phone-based, outbound sales engine that currently drives the majority of new business.
  • Ensure teams are executing with excellence on call quality, talk time, sequences, objection handling, and deal progression.
  • Implement and refine playbooks, scripts, talk tracks, and cadences designed for high-velocity environments.
  • Continuously improve funnel performance through testing and data-driven decision-making.
  • Build and execute a strategy to move up-market, including targeting larger fleets and more complex accounts.
  • Recruit, hire, and ramp 20+ Account Executives in the next 6 months, ensuring the right mix of SMB, Mid-Market, and upmarket capabilities.
  • Partner with Marketing, Product, and RevOps to align ICP, messaging, packaging, and pricing with our upmarket strategy.
  • Develop differentiated sales motions for larger, more complex customers while maintaining our strong SMB foundation.
  • Design and refine a structured expansion and cross-sell motion focused on driving multi-product adoption and increasing share of wallet.
  • Build out a robust Account Management function responsible for ongoing relationship management, strategic account planning, and retention.
  • Define success metrics and operating rhythms for account managers (e.g., renewal health, expansion pipeline, NRR).
  • Ensure tight coordination between New Business, Account Management, Customer Success, and Support.
  • Lead, mentor, and develop a team of 6 sales leaders and 55+ ICs, across both FTE and BPO teams.
  • Own recruiting and selection for your org, ensuring we hire talent that matches our low ego, high performance, high standards culture.
  • Create and reinforce a culture of brilliance in the basics: consistent activity, crisp follow-through, clean pipeline hygiene, and high-quality customer interactions.
  • Implement robust onboarding, training, and ongoing coaching programs to continuously elevate performance.
  • Hold teams and leaders accountable to clear standards, with transparent performance management and rapid course correction where needed.
  • Operate as a systems thinker, designing processes and structures that scale efficiently rather than relying on heroics.
  • Partner closely with Revenue Operations to ensure our CRM, reporting, territory design, compensation plans, and sales tooling support our strategy.
  • Instrument the revenue engine with clean data, reliable dashboards, and actionable insights that inform daily execution and strategic decisions.
  • Lead or support initiatives to improve conversion, reduce friction in the sales process, and shorten time-to-value for new customers.
  • Collaborate with Marketing on demand generation, campaign strategy, and lead quality.
  • Partner with Product and Operations to bring market insights back into the roadmap and ensure we are solving the most important problems for our customers.
  • Work closely with the executive team on strategic planning, goal setting, and company-level priorities related to growth and profitability.
  • Represent Sales and Revenue as a key voice in discussions on company strategy, resourcing, and investment.

Qualifications

  • 10+ years of experience in B2B sales, with at least 5+ years leading large, outbound-centric sales organizations.
  • Demonstrated success leading high-velocity, phone-based outbound teams selling to SMB and Mid-Market customers.
  • Proven track record of owning the full revenue funnel (Acquisition, Activation, Expansion, Retention) and hitting or exceeding aggressive growth targets.
  • Experience managing managers and leading organizations of comparable scale (e.g., 5–10 frontline managers and 40+ ICs).
  • Hands-on experience building and scaling sales teams quickly, including hiring and ramping significant AE headcount in compressed timeframes.
  • Strong systems thinking capability: you design processes, structures, and operating rhythms that scale predictably.
  • Deep comfort with data and metrics: pipeline analysis, conversion funnels, capacity planning, headcount modeling, and forecasting.
  • Demonstrated ability to recruit, develop, and retain high-performing talent and to build a culture of high standards, accountability, and continuous improvement.
  • Excellent communication and executive presence, able to operate at both the boardroom and front-line levels.

Skills

Required:Revenue strategyForecasting & pipeline managementOutbound sales leadershipHiring & ramping large teamsCross-functional collaborationSystems thinkingData-driven decision making

Benefits

  • Apply for this Job (link in description)
Last updated Jul 29, 2026. Interested? Apply on the company site.
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About AtoB

Rebuilding global transportation payments.

The trucking and logistics industry provides the backbone of the economy, but the payments infrastructure on which it runs is broken; the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with hidden fee structures. AtoB is building Stripe for Transportation — modernizing the payments infrastructure for trucking and logistics, where capital movement occurs quickly and transparently. Our flagship product is the AtoB Fuel Card, a zero-fee fuel card accepted anywhere built for fleets of all shapes and sizes.

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