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Account Manager

AtoB· Sales
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RemoteFull-timePosted 2mo ago

About the role

AtoB is seeking an experienced Account Manager to join the growing sales team. The role focuses on acquiring new customers through outbound sales, prospecting, discovery, and managing a pipeline to close deals, with emphasis on upsell/cross-sell and account growth within an assigned portfolio.

Responsibilities

  • Own, manage, and grow an assigned portfolio of AtoB customers, serving as the primary point of contact and trusted advisor.
  • Build a deep understanding of each customer's fleet, business needs, spending patterns, and opportunities for growth.
  • Drive customer adoption and engagement by increasing card activation, utilization, fuel and non-fuel spend, and overall usage of the AtoB platform.
  • Identify upsell and cross-sell opportunities by introducing additional AtoB products and solutions that address customer needs (for example Credit, Capital or Digital Wallet).
  • Proactively monitor account performance to identify growth opportunities, declining engagement, churn risk, payment concerns, and other changes in account health.
  • Develop and execute retention strategies for at-risk customers while maintaining strong, long-term customer relationships.
  • Use customer and account data to prioritize outreach, quantify value delivered, and drive Contribution Margin growth across the book.
  • Partner cross-functionally with Credit, Risk, Support, Operations, and Product to resolve customer issues and enable responsible account growth.
  • Maintain accurate CRM records, account health assessments, opportunities, and follow-up activities.
  • Consistently achieve or exceed assigned retention, growth, and Contribution Margin targets.

Qualifications

  • 5+ years of Account Management, Customer Success, or relationship-based sales experience supporting US or UK customers.
  • Proven experience managing and growing an existing portfolio of customers.
  • Strong ability to identify upsell, cross-sell, retention, and customer-growth opportunities.
  • Comfortable using customer and performance data to identify risks, prioritize opportunities, and make decisions.
  • Excellent communication, relationship-building, negotiation, and problem-solving skills.
  • Commercially minded with the ability to balance customer outcomes with revenue growth.
  • Self-motivated and results-driven, with the ability to manage multiple customer relationships in a fast-paced environment.
  • Experience with CRM, customer engagement, and sales tools such as Salesforce or Salesloft is a plus.

Skills

Required:Account managementSales and negotiationData-driven decision making
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About AtoB

Rebuilding global transportation payments.

The trucking and logistics industry provides the backbone of the economy, but the payments infrastructure on which it runs is broken; the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with hidden fee structures. AtoB is building Stripe for Transportation — modernizing the payments infrastructure for trucking and logistics, where capital movement occurs quickly and transparently. Our flagship product is the AtoB Fuel Card, a zero-fee fuel card accepted anywhere built for fleets of all shapes and sizes.

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