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Legal Operations & Innovation

Clay· 400 - G&A
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Hybrid (New York)$150k - $225kFull-timePosted 6mo ago

About the role

Clay is hiring its first Legal Operations Claymate to build scalable legal systems, processes, and infrastructure to support a fast-growing organization and shape how Legal scales long term.

Responsibilities

  • Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
  • Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
  • Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
  • Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
  • Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.

Qualifications

  • 5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.
  • Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.
  • Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
  • Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
  • Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
  • Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.

Skills

Required:Legal ops experienceProcess design and optimization
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Clay

Figma for 3D design

We build software to allow anyone, anywhere to create in 3D together. We believe that collaborating in 3D should feel magical and we're working to make it happen.

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