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Systems Architect

ElevenLabs· Revenue
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RemoteFull-timePosted 6mo ago

About the role

RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. Owns the GTM stack architecture with Salesforce at the core, integrated with data, enrichment, engagement, billing, and AI tools. Hands-on builder and technical lead coordinating with Engineering.

Responsibilities

  • Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable.
  • Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services.
  • Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable.
  • Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time.
  • Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source.
  • Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption.
  • Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking.
  • Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact.

Qualifications

  • 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it.
  • Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code.
  • Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale.
  • SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic.
  • A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes.
  • Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction.
  • Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams.
  • Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space.

Skills

Required:Salesforce architecture and administrationApexAPI integrationsSQLData pipelinesSystems thinking

Benefits

  • Innovative culture: opportunity to define the trajectory of AI.
  • Growth paths with opportunities to drive impact beyond immediate role.
  • Learning & development with annual discretionary stipend.
  • Annual discretionary social travel stipend.
  • Annual company offsite.
  • Co-working stipend for remote locations.
Last updated Oct 22, 2026. Interested? Apply on the company site.
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