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Critical Environment Technician

Microsoft· Critical Environment Ops
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Sydney, Australiafull-timePosted 6mo ago

About the role

Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, responsible for maintaining and coordinating critical infrastructure in on-site datacenters, leading incident response, performing maintenance, and improving CE operation procedures.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Perform various types of maintenance (planned, predictive, corrective) and repairs following MOPs/SOPs for CE equipment (electrical, mechanical, cooling systems) and escalate when appropriate.
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow, and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes to properly perform work safely and reliably.
  • Embody Microsoft culture and values in daily work.

Qualifications

  • High School Diploma, GED, TAFE or equivalent AND 1+ years industry mission critical services work/applied learning experience (e.g., data centers, hospitals, manufacturing) OR equivalent experience.
  • 3+ years industry work experience in a specialized area (e.g., mechanical, electrical, HVAC, controls) or related field.

Skills

Required:Electrical systemsMechanical systemsControls and automationTroubleshootingIncident response

Benefits

  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Last updated Sep 24, 2026. Interested? Apply on the company site.

About Microsoft

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