Enterprise Solutions Architect - Americas
About the role
Enterprise Solutions Architect responsible for pre-sales design, SOW creation, and post-sales continuity to ensure successful enterprise implementations and improved customer outcomes. Cross-functional role partnering with Sales, Solutions Engineering, and Professional Services within Ashby’s Customer Success organization.
Responsibilities
- Act as a trusted advisor to help prospective customers understand how to successfully implement Ashby
- Partner with Account Executives and Solutions Engineers to scope and design implementation approaches for complex enterprise opportunities
- Translate prospective customer needs into a tailored path to go-live, including implementation strategy, milestones, and required services
- Align customer stakeholders on outcomes, timelines, and responsibilities
- Create, negotiate, and execute Statements of Work (SOWs) aligned with Professional Services offerings
- Participate in Sales handoff to ensure effective transition of recommendations to post-sales
- Ensure alignment between pre-sales commitments and post-sales execution through kickoff calls
- Identify patterns across opportunities to refine Enterprise Sales motions
- Refine when services are introduced and scoped within the sales cycle
- Contribute to playbooks, frameworks, and assets to improve selling and delivery of services
Qualifications
- 5+ years of experience in Enterprise SaaS across Solutions Consulting, Professional Services, or Management Consulting
- Strong ability to diagnose business processes and translate them into scalable technical solutions
- Experience with complex, multi-stakeholder deals with meaningful implementation components
- Comfort navigating collaboration with both pre-sales and post-sales teams
- Excellent communication skills with ability to influence executives and align cross-functional teams
- Strong judgment balancing customer needs, business outcomes, and feasibility
Skills
Benefits
- Unlimited PTO with four weeks recommended per year
- Twelve weeks of fully paid family leave in the US (with potential expansion to other countries)
- Generous equipment, software, and office furniture budget
- $100/month education budget with higher-cost items (e.g., conferences) covered with manager approval
- 10-year exercise window for stock options
- Competitive compensation
- Opportunity to sell a product this exciting to prospects and customers
About Ashby
All-in-one recruiting platform that empowers hiring excellence in…
At Ashby, we're improving the productivity of working professionals with intelligent and powerful software. We put a lot of effort into designing products that are approachable to beginners but mastered & extended by power users. In many ways, spreadsheets set the bar here. Our first products provide talent teams with clever automation, powerful analytics tools, and customizable workflows packaged in great UX. We have many paying customers who love us and use us every day like Opendoor, Airtable, Duolingo, and Notion. Notion's Head of Talent said Ashby is "probably the tool we are in the most and rely on the most, as a recruiting team." Our culture is motivated by Abhik's (my co-founder and Head of Engineering) and my belief that a small talented team, given the right environment, can build a great product and service fast (and work regular hours!). We hire exceptional, kind, thoughtful people and provide an environment where we can be happy, feel challenged, and do our best work. We are well funded and backed by great investors, including Y Combinator, Elad Gil, and Lachy Groom. We'll share more once we meet!
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