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Zone General Manager - Samarinda

GoTo· ODS - Corporate
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SamarindaPermanentPosted 5mo ago

About the role

Zone General Manager (Zone GM) is the single-threaded owner of business performance within a designated zone, accountable for defining and executing Zone Strategy and leading Zone Business Operations across growth, operations, and ecosystem development.

Responsibilities

  • Own end-to-end business performance of the zone, accountable for achieving/exceeding key metrics (growth, revenue, profitability, supply-demand health) as well as dominating market share.
  • Define and lead Zone Strategy, translating regional priorities into clear, actionable plans tailored to local market dynamics.
  • Drive Zone Business Operations excellence, ensuring strong execution across user growth, merchants and operations.
  • Act as the main integrator across cross-functional teams and ensure alignment with regional and HQ stakeholders.
  • Identify market opportunities, strengthen competitive positioning, and expand ecosystem partnerships (government, merchants, and communities).
  • Lead, coach, and build a high-performing team with strong ownership and execution discipline.
  • Leverage data and insights to make decisions, solve problems, and continuously optimize performance.

Qualifications

  • Minimum 7 years of experience in business, operations, or general management roles with proven ownership of business performance/P&L.
  • Strong business acumen with the ability to balance strategic thinking and fast excellent execution.
  • Proven track record in driving results in fast-paced, high-growth or complex environments.
  • Experience in cross-functional leadership and managing diverse teams.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Excellent stakeholder management skills, including external partners (e.g., government, merchants, communities).
  • Strong communication skills; fluent in Bahasa Indonesia and English.

Skills

Required:End-to-end zone P&L ownershipStrategy development and executioncross-functional leadership
Last updated Oct 21, 2026. Interested? Apply on the company site.
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Kami adalah perusahaan teknologi nomor 1 di Indonesia. GoTo berdedikasi untuk menciptakan dampak sosial berskala besar di manapun kami beroperasi.

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