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Senior Product Manager, Identity & User Security

Airwallex· Product
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Hybrid (US - San Francisco)$160k - $230kFull-timePosted 5mo ago

About the role

Senior Product Manager for the Identity & User Security team focused on authorization, notifications, and secure user journeys. Lead AI-ready platform capabilities and drive delivery from vision to global impact, with base in US (San Francisco) or Singapore and hybrid work.

Responsibilities

  • Lead and grow core Identity & User Security products – with an initial focus on authorization (roles, permissions, approvals) and customer/security notifications that thousands of businesses rely on every day.
  • Set the vision and roadmap for identity, authorization, and notifications, sequencing bets that move company‑level metrics across onboarding, day‑to‑day usage, and recovery.
  • Craft best‑in‑class access and communications journeys that feel simple for customers while quietly doing the hard work to keep accounts safe from abuse, fraud, and account takeover.
  • Orchestrate cross‑functional delivery with Engineering, Design, Risk, Compliance, and Data Science to ship high‑quality, scalable, AI‑ready platform capabilities (APIs, services, components) that can be safely consumed by AI agents, and users.
  • Own the global notification strategy – define what we notify, when, and via which channels to drive engagement and trust, while controlling risk and cost (including managing vectors like SMS pumping and fatigue).

Qualifications

  • 6+ years of Product Management experience, including leading complex, cross‑functional initiatives for platform, infrastructure, or B2B products at scale.
  • Experience building and shipping customer‑ or developer‑facing capabilities in domains like payments, financial services, SaaS platforms, or security/infra – ideally including access, permissions, or notifications, but not strictly required.
  • Strong technical fluency (APIs, services, data pipelines, observability), and the ability to go deep with engineering on architecture and trade‑offs.
  • Demonstrated experience working in regulated or risk‑sensitive environments (fintech, payments, banking, or similar), or a strong track record of quickly ramping up in complex, policy‑heavy domains.
  • Data‑driven mindset with the ability to define metrics, self‑serve analyses (e.g. SQL, dashboards), and use both qualitative and quantitative insights to drive decisions.
  • Strong cross‑functional leadership skills – led complex, multi‑team initiatives spanning Product, Engineering, Security, Risk, Compliance, Operations, and Design.
  • Excellent written and verbal communication – able to simplify complex technical and risk concepts for engineers, executives, and external partners.
  • Track record of owning problems end‑to‑end, from problem framing and discovery through design, delivery, rollout, and iteration.

Skills

Nice to have:Identity and access management (IAM)Notifications systems

Benefits

  • Benefits vary by country and employment type in accordance with local statutory requirements.
  • US-based employees: medical, dental, and vision insurance, 401(k), short-term and long-term disability, basic life insurance, well-being benefits, 20 paid vacation days, 12 paid company holidays per year.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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