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Data Center Technician

Microsoft· Data Center Technicians
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Taiwan, Taoyuan County, TaoyuanFull-timePosted 5mo ago

About the role

On-site Data Center Technician (DCT) responsible for staging, setting up, troubleshooting, diagnosing, and decommissioning hardware in a Microsoft data center in Taiwan, with focus on safety, quality, and adherence to standard operating procedures.

Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
  • Perform post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Take pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.

Qualifications

  • High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Background Check Requirements: Microsoft Cloud Background Check upon hire/transfer and every two years; must hold Taiwan Citizenship and provide evidence of a Taiwan Passport.

Skills

Required:Hardware deployment and diagnosticsDecommissioning hardware

Benefits

  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Last updated Oct 2, 2026. Interested? Apply on the company site.

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