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Order Fulfillment Associate - Romeoville, IL

Ro· Operations
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Romeoville, ILFull-timePosted 5mo ago

About the role

Fulfillment Associate in Romeoville, IL focusing on outbound shipping, with inbound support, inventory replenishment, and warehouse tasks in a fast-paced facility.

Responsibilities

  • Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs
  • Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met
  • Assist with the receipt and organization of incoming inventory from the warehouse as needed
  • Occasionally operate manual pallet jacks to move materials and support workflow across the facility
  • Maintain accurate inventory levels through proper stocking and organization practices
  • Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational
  • Maintain a clean, safe, and organized workspace across all fulfillment areas
  • Collaborate with team members to meet daily shipping targets and operational deadlines
  • Follow established workflows and safety protocols to ensure quality and productivity standards are upheld
  • Communicate clearly and effectively with team members to support smooth day-to-day operations
  • Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads

Qualifications

  • Strong attention to detail with a focus on accuracy in packing and shipping outbound orders
  • Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace
  • Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities
  • Effective communication skills and the ability to collaborate with team members to meet daily shipping goals
  • Willingness to learn, take direction, and support both outbound and inbound operations as needed
  • Proactive, dependable, and team-oriented mindset with a strong sense of accountability
  • Dependable and punctual, with a strong work ethic and team-oriented mindset
  • Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs

Skills

Required:Attention to detail in packing and shippingSOP adherence and safety protocolsCommunication and teamwork

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Ro

it's not a shortcut. it's healthcare.

Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more.

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