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Implementation Manager - Embedded Finance

Airwallex· Merchant Services
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Hybrid (UK - London)£85k - £120kFull-timePosted 5mo ago

About the role

Technical Implementation Manager responsible for end-to-end delivery of complex client integrations for enterprise partners, shopping carts, and payment gateways, bridging Sales, Solutions Engineering, Product, and Operations.

Responsibilities

  • Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
  • Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
  • Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
  • Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
  • Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.
  • Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.
  • Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.
  • Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.
  • Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.

Qualifications

  • Bachelor’s degree in a related field.
  • 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
  • 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
  • Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
  • Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
  • Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.

Skills

Required:Project managementStakeholder managementClient-facing delivery
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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