← All roles

Senior Solutions Engineer - Spend/ERP

Airwallex· Merchant Services
Apply on company site
Hybrid (AU - Sydney)Full-timePosted 5mo ago

About the role

Solutions Engineer responsible for end-to-end delivery of complex Spend and corporate card implementations for enterprise and high-growth customers across APAC, focusing on ERP/HRIS/API integrations and cross-functional orchestration from pre-sale to go-live.

Responsibilities

  • Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
  • Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
  • Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
  • Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
  • Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.
  • Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
  • Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.

Qualifications

  • Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
  • 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.
  • 4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
  • Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
  • Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
  • Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).

Skills

Required:ERP/HRIS integrationSolution design & architecture
Nice to have:API-based integrations
Last updated Oct 7, 2026. Interested? Apply on the company site.
Airwallex logo

About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

PaymentsBankingFinancialGlobal
Company profileWebsite

More open roles at Airwallex