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Account Manager, SME & Growth - Hong Kong

Airwallex· SME & Growth Business
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HK - Hong Kong SARFull-timePosted 5mo ago

About the role

Account Manager role focused on upselling, cross-selling and building multi-stakeholder relationships with SME customers in Hong Kong, leveraging Airwallex products to solve client needs and drive revenue.

Responsibilities

  • Build deep relationships with your portfolio to best understand their needs & provide value based solutions utilising our range of products and services
  • Be an advocate for Airwallex and ensure our Business Account (SME) customers are using our services to their full potential
  • Achieve revenue targets by focusing on input metrics to deliver the relevant outputs
  • Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving
  • Build relationships with internal stakeholders to share insights from customers & help build out the roadmap of products from this

Qualifications

  • You have experience – at least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts
  • Strong verbal and written communication in English
  • You have worked previously with complex sales, feeling comfortable selling to C-level executives
  • You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally
  • You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains
  • You are a problem solver – you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others
  • You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
  • You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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