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Caregiver Coach - Remote (PST)

Equip Health· Care Operations
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Remote$54k - $65kFull-timePosted 4mo ago

About the role

Caregiver Coach role focused on integrating caregivers into Equip treatment, ensuring adherence to care plans, and enhancing caregiver engagement to support patient recovery.

Responsibilities

  • Provide skills-based individual and group sessions to caregivers in treatment at Equip.
  • Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
  • Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
  • Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies.
  • Maintain an availability calendar allowing caregivers to schedule appointments.
  • Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
  • Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence.
  • Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met.
  • Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
  • Build a relationship of respect and trust with the caregiver.
  • Complete timely documentation of caregiver interactions in compliance with Equip policies.
  • Attend and participate in internal meetings as well as initial and ongoing training as assigned.
  • Perform other duties as assigned.

Qualifications

  • 2+ years of experience working directly with patients in a setting that utilizes protocolized care – including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
  • Proven comfort working within structured care models or evidence-based protocols and ability to balance structured protocols with empathy.
  • Proven track record of taking accountability for patient care plans, using evidence-based frameworks to meet clinical milestones.
  • Experience guiding patients and families in achievement of treatment goals while identifying barriers and problem-solving to alleviate.
  • Lived experience as an eating disorder support for a loved one in firm/stable recovery.
  • Ability to connect with a range of diverse people with varying lived experiences.
  • Ability to identify and direct patients and families in achievement of treatment goals.
  • Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
  • Strong oral and written communication skills; ability to build effective relationships.
  • Strong organizational and time management skills; proven track record of meeting goals.
  • Attention to detail; comfortable with learning new technologies.
  • Comfortable working remotely and on camera.
  • Ability to provide 26-33 hours a week of direct patient care.
  • Ability to commit to two evenings until 8pm per week.

Skills

Required:Direct patient care coordination

Benefits

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays
  • Generous Parental Leave Benefits
  • Competitive Medical, Dental, Vision, Life, and AD&D insurance (employer subsidized)
  • Spring Health – 100% employer-paid mental health benefit
  • Employee Assistance Program (EAP)
  • HealthJoy – employer-paid healthcare concierge
  • 401K Option
  • Student Loan Repayment: $500/quarter (<1 year tenure); $1,000/quarter (≥1 year)
  • Continuing Education stipend up to $1,000/year
  • Robust training in evidence-based treatments (FBT, ECBT, CBT-ARFID)
  • Unlimited online courses through NetCE (therapists/providers)
  • Work From Home stipends and equipment
  • Company laptop
  • Initial and ongoing training and supervision
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Equip Health

Virtual, evidence-based care designed to achieve full recovery.

Virtual, evidence-based eating disorder treatment for all diagnoses.

eating disordervirtual carefamily-based treatmentmental healthresearch
Company profileWebsite

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