← All roles

Caregiver Coach - Remote (EST)

Equip Health· Care Operations
Apply on company site
Remote$54k - $65k + bonusFull-timePosted 4mo ago

About the role

Caregiver Coach responsible for integrating caregivers into Equip treatment, maintaining adherence to care plans, and supporting caregiver skills to enhance patient engagement and retention.

Responsibilities

  • Provide skills-based individual and group sessions to caregivers in treatment at Equip.
  • Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
  • Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
  • Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies.
  • Maintain an availability calendar allowing caregivers to schedule appointments.
  • Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
  • Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence.
  • Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met.
  • Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
  • Build a relationship of respect and trust with the caregiver.
  • Complete timely documentation of caregiver interactions in compliance with Equip policies.
  • Attend and participate in internal meetings as well as initial and ongoing training as assigned.
  • Perform other duties as assigned.

Qualifications

  • 2+ years of experience working directly with patients in a setting that utilizes protocolized care – including coaching, case management, mentorship, social work, or milieu therapy.
  • Proven comfort working within structured care models or evidence-based protocols.
  • Proven ability to balance structured protocols with empathy while keeping patients on track with care goals.
  • Proven track record of taking accountability for patient care plans, using evidence-based frameworks to meet clinical milestones.
  • Experience guiding patients and families in achievement of treatment goals while identifying barriers and problem-solving to alleviate.
  • Lived experience as an eating disorder support for a loved one in firm/stable recovery.
  • Ability to connect with a range of diverse people with varying lived experiences.
  • Ability to identify and direct patients and families in achievement of treatment goals.
  • Passion for evidence-based care and ability to learn and develop new coaching skills.
  • Strong oral and written communication skills; ability to build professional relationships.
  • Strong organizational and time management skills; proven goal attainment.
  • Attention to detail.
  • Comfortable with learning new technologies and remote work (on camera).
  • Comfortable with ambiguity and able to think critically in a fast-paced environment.
  • Ability to provide 26-33 hours/week of direct patient care.
  • Ability to commit to working two evenings until 8pm per week.

Skills

Required:Caregiver coachingCommunicationDocumentationMultidisciplinary collaborationRemote work

Benefits

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
  • Generous Parental Leave Benefits.
  • Competitive Medical, Dental, Vision, Life, and AD&D insurance (employer contributes to premiums).
  • Spring Health – 100% employer-paid mental health benefit; 5 free therapy sessions and 5 free coaching sessions per year for you and dependents.
  • Employee Assistance Program (EAP).
  • HealthJoy – employer-paid healthcare concierge.
  • 401K Option.
  • Student Loan Repayment: $500/quarter (<1 year tenure); $1,000/quarter (≥1 year).
  • Continuing Education stipend up to $1,000/year; access to training in evidence-based treatments.
  • Work From Home Perks: $50/month internet stipend, initial $500 home office stipend, laptop, and periodic top-ups every few years.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Equip Health

Virtual, evidence-based care designed to achieve full recovery.

Virtual, evidence-based eating disorder treatment for all diagnoses.

eating disordervirtual carefamily-based treatmentmental healthresearch
Company profileWebsite

More open roles at Equip Health