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Senior Product Manager, Identity & Authentication

Airwallex· Product
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SG - SingaporeFull-timePosted 4mo ago

About the role

Senior Product Manager responsible for defining and scaling the systems that onboard users, verify identity, authenticate, recover accounts, manage roles & permissions, and customer notifications within Airwallex’s Identity & User Security domain. Focus on regulated environments, complex platform capabilities, and high-trust customer journeys.

Responsibilities

  • Own and evolve core identity and user security journeys across onboarding, identity verification, user authentication, account recovery, authorization, and customer/security notifications.
  • Define the product strategy and roadmap for how Airwallex verifies users, grants access, protects accounts, and communicates with customers during high-trust moments.
  • Improve customer experience while strengthening trust and risk controls, balancing onboarding conversion, account security, fraud prevention, compliance requirements, and operational efficiency.
  • Design scalable identity, access, and recovery capabilities that work across different customer types, business structures, regions, products, and regulatory requirements.
  • Shape Airwallex’s customer notification strategy across the entire user lifecycle, including when to notify, what channel to use, how to drive action, and how to manage growth, trust, fatigue, deliverability, cost, and abuse.

Qualifications

  • Strategic Tech PM Leadership: 6+ years of experience owning complex, scalable platform/B2B products (SaaS, payments, infra) from discovery to rollout, with proven technical fluency to debate architecture, APIs, and data pipelines with engineering.
  • Risk & Compliance Navigation: Strong track record in regulated, policy-heavy environments (fintech, banking, security), successfully leading cross-functional alignment across Engineering, Risk, Compliance, and Legal.
  • Data-Driven & Execution-Focused: Expert at defining product metrics, running self-serve analyses (SQL/dashboards), and distilling complex technical or risk-related concepts into clear communication for both engineers and executives.

Skills

Required:Identity and access management (IAM)Regulatory and compliance navigation
Nice to have:Security and fraud mitigation

Benefits

  • Not specified in description.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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