Engineering Manager, Service Platform
About the role
Engineering Manager for the Service Platform leading core deployment and release engineering systems (canary infrastructure and end-to-end deployment tooling) to enable fast, reliable software shipping. Focus on developer experience, internal tooling, and platform scalability with strong cross-functional collaboration.
Responsibilities
- Lead the Service Platform team responsible for deployment pipelines, canary systems, and end-to-end deployment tooling.
- Partner with product, infrastructure, and service teams to define and evolve a scalable, reliable platform for fast iteration without compromising reliability.
- Set vision, drive execution, and ensure world-class tools for deployment, validation, and monitoring of services.
- Own deployment pipelines and tooling to enable safe, reliable service delivery; maintain high standards for production services.
- Lead product-focused initiatives, manage cross-cutting stakeholder relationships, and prioritize customer needs.
- Navigate ambiguous, technical problem spaces and understand deployment infrastructure end to end.
- Lead by example with strong incident triaging mindset; engage with new domains and problem areas as needed.
Qualifications
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 2+ years of experience leading and managing people with emphasis on designing, analyzing, and troubleshooting large-scale distributed systems
- 7+ years of experience with software development in one or more programming languages
- Proven track record of launching and shipping high-impact products; bonus points for internal, developer-facing products
- Strong proficiency in maintaining high standards for production services
Skills
Benefits
- highly market-competitive compensation and benefits in each location
- new hire equity grant and annual refresh grants
- Flex First remote work policy
- Base pay ranges vary by location as detailed in the job description

About Instacart
Marketplace for grocery delivery and pickup
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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