Engineering Manager, Service Platform
About the role
Engineering Manager leading the Service Platform team responsible for core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling, to enable fast, reliable software delivery across Instacart.
Responsibilities
- Product focused leader who is able to adapt to critically fast paced environment
- Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments
- Ability to articulate and convey priorities and balance constant needs around the organization
- Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
- Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end
- Leader by example, and strong incident triaging mindset
- Eager to jump into domains, languages, and problem areas that might be new and unfamiliar
Qualifications
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems
- 7+ years of experience with software development in one or more programming languages
- Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products
- Strong proficiency in maintaining high standards for production services
Skills
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work
- Flex First remote work policy
- Eligibility for new hire equity grant and annual refresh grants
- Benefits offerings referenced here: Taste of Instacart (link provided)

About Instacart
Marketplace for grocery delivery and pickup
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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