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Forward Deployed Engineer

Ampersand· Engineering + Product
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Hybrid (San Francisco)$150k - $205kFull-timePosted 4mo ago

About the role

Forward Deployed Engineer to work directly inside customer environments, implementing and extending Ampersand in a way that makes each deployment succeed and teaches us something we can build on.

Responsibilities

  • Customer Deployments — Lead end-to-end technical implementations with strategic customers, from discovery through successful adoption.
  • Technical Recommendations — Understand each customer's stack, integration goals, data model, and constraints — then advise on approaches that are maintainable, scalable, and easy for their team to operate long-term.
  • Production Code — Write production-quality code inside customer codebases when the work calls for it. You're comfortable in unfamiliar environments and hold a high bar for what you ship.
  • Engineering Partnership — Partner with the core engineering team to surface product gaps, bugs, and recurring implementation patterns from the field.
  • Knowledge Sharing — Turn customer-specific learnings into reusable improvements: docs, examples, playbooks, and direct product contributions.
  • Customer Partnership — Provide white-glove support and serve as a genuine thought partner to customer engineering and product teams — not just a vendor contact.

Qualifications

  • 4+ years of software engineering, solutions engineering, or customer-facing technical experience
  • Strong development fundamentals — you write production-quality code and are comfortable inside unfamiliar codebases
  • Direct experience working with customers to solve technical problems and deliver outcomes
  • Solid understanding of APIs, integrations, distributed systems, or cloud-based architectures
  • Clear communicator with both technical and non-technical stakeholders
  • You take responsibility for outcomes from discovery through delivery — not just your slice of the work
  • Experience with developer tools, infrastructure platforms, enterprise software, or AI-native products is a strong plus
  • Familiarity with CRM, ERP, fintech, or other business systems is a bonus

Skills

Required:Software engineeringProduction-grade codingCustomer engagementAPI & distributed systems

Benefits

  • Competitive salary and meaningful equity
  • Medical, dental, and vision insurance, optional HSA
  • 401(k) with company match
  • Commuter benefits
  • Free team lunch on in-office days
  • Flexible PTO (2–4 weeks recommended), plus 11 company holidays and separate paid sick leave
  • Paid parental leave: 16 weeks for birthing parents, 8 weeks for non-birthing parents (covers birth, adoption, foster, and surrogacy)
  • Compassionate leave: up to 10 paid days for family building, loss, caregiving, and other major life events
  • Team socials and retreats
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Ampersand

Deep integration platform for product developers and AI agent developers.

Ampersand is the best way to build native product integrations with your customers' CRMs & GTM apps. Scalable architecture, great pricing, high-touch support.

CRMGTM appsintegrationsdeveloper platformbi-directional integrationsenterprise-grade
Company profileWebsite

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