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Caregiver Coach - Remote (CST)

Equip Health· Care Operations
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Remote$54k - $65k + bonusFull-timePosted 4mo ago

About the role

Remote Caregiver Coach role focused on integrating caregivers into Equip treatment, enhancing engagement and adherence to care plans while supporting patient treatment outcomes.

Responsibilities

  • Provide skills-based individual and group sessions to caregivers in treatment at Equip.
  • Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
  • Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
  • Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies.
  • Maintain an availability calendar allowing caregivers to schedule appointments.
  • Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
  • Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to ease day-to-day tasks and stresses.
  • Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; preparing and ordering customized grocery lists; and referring personalized resources to support family.
  • Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
  • Build a relationship of respect and trust with the caregiver.
  • Complete timely documentation of caregiver interactions in compliance with Equip policies.
  • Attend and participate in internal meetings as well as initial and ongoing training as assigned.
  • Perform other duties as assigned.

Qualifications

  • 2+ years of experience working with families/supports in a health care setting including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
  • Lived experience as an eating disorder support for a loved one in firm/stable recovery.
  • Ability to connect with a range of diverse people with varying lived experiences.
  • Ability to identify and direct patients and families in achievement of treatment goals.
  • Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
  • Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally.
  • Strong organizational and time management skills with a proven track record of meeting goals.
  • Strong attention to detail.
  • Comfortable working with and learning new technologies
  • Comfortable working remotely (including the requirement to be on camera).
  • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.

Skills

Required:Caregiver coachingMotivational interviewing / engagement strategiesDocumentation and record-keeping
Nice to have:Group therapy / facilitation

Benefits

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
  • Generous Parental Leave Benefits.
  • Competitive Medical, Dental, Vision, Life, and AD&D insurance with premium support for dependents.
  • Spring Health (mental health benefit) with 5 free therapy sessions and 5 free coaching sessions per year for you and dependents.
  • Employee Assistance Program (EAP).
  • HealthJoy health benefits navigation support (employer-paid).
  • 401K option.
  • Student Loan Repayment: $500/quarter (<1 year), $1,000/quarter (≥1 year).
  • Continuing Education stipend up to $1,000/year; access to training in evidence-based treatments; NetCE for therapists/providers.
  • Work From Home perks: $50/month internet stipend, initial up to $500 WFH stipend, annual $200 home office stipend refresh at milestones, company laptop.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Equip Health

Virtual, evidence-based care designed to achieve full recovery.

Virtual, evidence-based eating disorder treatment for all diagnoses.

eating disordervirtual carefamily-based treatmentmental healthresearch
Company profileWebsite

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