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Forward Deployed Engineer

Assort Health· 420-Engineering
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Hybrid (San Francisco), Hybrid (New York)$155k - $210kFull-timePosted 4mo ago

About the role

Forward Deployed Engineers own customer deployments from technical build through go-live and optimization, acting as the technical owner for health system implementations to build, configure, and deploy production AI agents tailored to workflows.

Responsibilities

  • Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
  • Build custom integrations with complex healthcare platforms
  • Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
  • Launch agents that handle thousands of real patient interactions daily
  • Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
  • Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
  • Build tooling and automation that makes every future implementation faster and better
  • Optimize agent performance in production using real-world data and customer feedback
  • Partner directly with Product Engineering to influence platform direction based on what you learn in the field
  • Identify patterns across implementations that become product features
  • Work with Sales to scope technical requirements and demo capabilities to prospects
  • Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

Qualifications

  • Strong software engineering background with a track record of shipping production code
  • Proficiency in Python
  • Experience with APIs, integrations, and working across multiple systems
  • Comfortable with ambiguity and building in fast-paced, high-stakes environments
  • Excellent communication skills—you can explain technical concepts to non-technical stakeholders
  • Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear
  • Passion for healthcare and improving patient access

Skills

Required:Software engineeringPythonAPIs & integrationsCommunicationHealthcare domain knowledge
Nice to have:Customer-facing/implementation experienceVoice/telephony systems familiarityAI/LLM applicationsEnterprise customer engagement

Benefits

  • Competitive Compensation – Including salary and employee stock options
  • Lifelong Learning – Annual budget for professional development
  • Office Setup Stipend
  • Top-Tier Health Coverage – Medical, dental, and vision
  • Flexible PTO
  • Meals & Snacks
  • Fitness Stipend
  • Commuter Benefits
  • 401(k)
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Assort Health

AI Voice Agent for Healthcare | 190M+ Patient Interactions | Assort Health

Assort Health’s AI voice agent for healthcare runs on a platform trained on 190M+ interactions to handle the entire patient journey, from referrals and scheduling to intake and follow-up.

24/7AIFollow-upHealthcareReferralsSchedulingTriageVoice Agent
Company profileWebsite

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