Forward Deployed Engineer
San MateoFull-timePosted 3mo ago
About the role
Forward Deployed Engineer (FDE) at Novita AI, operating at the intersection of engineering, customer success, and product to deploy and troubleshoot AI workloads for customers, integrating model APIs, GPU infrastructure, and sandbox environments into real-world applications.
Responsibilities
- Work directly with customers to understand their AI products, technical requirements, and business goals.
- Deploy and integrate Novita AI products, including: Model APIs and inference endpoints; Dedicated model hosting; GPU cloud infrastructure; Agent sandbox environments.
- Debug production issues across APIs, networking, containers, GPUs, and distributed systems.
- Build customer-specific solutions, integrations, demos, and prototypes.
- Travel to customer sites when necessary and collaborate closely with their engineering teams.
- Translate customer feedback into product requirements and work with internal engineering teams to improve our platform.
- Create reusable tooling, automation, and reference implementations that benefit future customers.
- Support proof-of-concepts (PoCs) and help customers successfully move into production.
Qualifications
- Strong software engineering fundamentals.
- Proficiency in Python and at least one additional programming language.
- Experience building or deploying cloud-native applications.
- Familiarity with Docker, Kubernetes, Linux, and networking concepts.
- Strong debugging and problem-solving skills in production environments.
- Excellent communication skills and ability to work directly with customers.
- Ability to operate with ambiguity and move quickly in a startup environment.
Skills
Required:Software engineeringPythonAdditional programming languageCloud-native applicationsDockerKubernetesLinuxNetworkingProd debugging
Benefits
- Competitive pay package
- 100% employer-covered premium medical, dental, and vision insurance
- 401(k) plan
- free meals in the office
Last updated Oct 15, 2026. Interested? Apply on the company site.
About Novita AI
The AI-Native Cloud for Builders and Agents
Novita AI provides 200+ Model APIs, custom deployment, GPU Instances, and Serverless GPUs. Scale AI, optimize performance, and innovate with ease and efficiency.
Model APIsAgent SandboxGPU CloudDedicated EndpointsServerless Model APIsGPU InstancesBare MetalAgent Sandbox
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