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Forward Deployed Engineer New Grad

Novita AI· Sales
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San MateoFull-timePosted 1w ago

About the role

Forward Deployed Engineer role at Novita AI focusing on direct customer engagement, deployment, and integration of model APIs, inference endpoints, and Agent Sandbox environments. Combines software engineering, infrastructure, product, and customer success to move workloads to production.

Responsibilities

  • Own the technical relationship with customers from evaluation through production.
  • Understand customer architectures, workloads, and engineering requirements.
  • Deploy and integrate: Model APIs and inference endpoints; Dedicated model serving; Agent Sandbox environments
  • Debug issues across APIs, containers, Linux, networking, model serving, and distributed systems.
  • Analyze inference performance including latency, throughput, concurrency, caching, and reliability.
  • Build customer-specific integrations, prototypes, tools, and automation.
  • Support PoCs and help customers transition into production.
  • Work closely with Technical Account Executives on capacity planning, quotas, pricing considerations, and workload expansion.
  • Identify opportunities where customers can expand their usage of Novita.
  • Translate recurring customer problems into product requirements.
  • Build reusable tooling and reference implementations that improve the experience for future customers.
  • Work closely with engineering teams across the US and Asia.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field.
  • Strong software engineering fundamentals.
  • Proficiency in Python and experience with at least one additional programming language.
  • Strong understanding of APIs, Linux, networking, and cloud-native applications.
  • Experience debugging complex technical systems.
  • Strong written and verbal communication skills.
  • Comfortable working directly with customers.
  • High ownership and ability to operate in ambiguous environments.
  • Ability to move quickly between engineering, product, and customer problems.

Skills

Required:Software engineering fundamentalsPythonAPI design and usageLinuxNetworkingCustomer-facing communicationDebugging complex systemsOwnership in ambiguous environments
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Novita AI

The AI-Native Cloud for Builders and Agents

Novita AI provides 200+ Model APIs, custom deployment, GPU Instances, and Serverless GPUs. Scale AI, optimize performance, and innovate with ease and efficiency.

Model APIsAgent SandboxGPU CloudDedicated EndpointsServerless Model APIsGPU InstancesBare MetalAgent Sandbox
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