Forward Deployed Engineer Intern
Hybrid (San Mateo)Full-timePosted 1w ago
About the role
Forward Deployed Engineer Intern at Novita AI, working directly with customers to help them build and launch production AI systems at the intersection of engineering, customer success, and product. Involves understanding customer problems, debugging, and driving issues to resolution with cross-functional teams.
Responsibilities
- Work directly with customers building AI products and agents.
- Help integrate Novita Model APIs, dedicated inference endpoints, and Agent Sandbox.
- Reproduce and debug customer issues involving APIs, networking, containers, Linux, and inference workloads.
- Investigate errors, latency, throughput, concurrency, and reliability issues.
- Build demos, integrations, scripts, PoCs, and reference implementations.
- Help customers move from experimentation into production.
- Partner with product, engineering, and SRE teams to resolve customer issues.
- Write documentation, runbooks, and internal tooling that make future deployments easier.
- Identify patterns across customer workloads and translate them into product improvements.
- Learn how customer usage, technical success, and business growth connect.
Qualifications
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field.
- Strong programming fundamentals.
- Proficiency in Python or another general-purpose programming language.
- Familiarity with Linux and APIs.
- Strong debugging and problem-solving ability.
- Comfortable communicating directly with customers.
- Ability to explain technical concepts clearly.
- High ownership and willingness to work through ambiguous problems.
- Available approximately 20 hours/week during the academic term or full-time during summer.
Skills
Required:Programming fundamentalsPythonLinuxDebuggingCustomer communication
Last updated Oct 15, 2026. Interested? Apply on the company site.
About Novita AI
The AI-Native Cloud for Builders and Agents
Novita AI provides 200+ Model APIs, custom deployment, GPU Instances, and Serverless GPUs. Scale AI, optimize performance, and innovate with ease and efficiency.
Model APIsAgent SandboxGPU CloudDedicated EndpointsServerless Model APIsGPU InstancesBare MetalAgent Sandbox
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