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Senior Critical Environment Technician (Shift Lead)

Microsoft· Critical Environment Ops
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Newport, United Kingdom£41.4k - £57.9kfull-timePosted 3mo ago

About the role

Senior CET in Microsoft CO+I, responsible for maintaining and coordinating critical environment infrastructure in datacenters, leading onsite incident response, mentoring technicians, and ensuring safe, reliable operations with adherence to procedures and safety standards.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds for unsafe or abnormal conditions and escalate per policies.
  • Utilize CMMS to track equipment assets and complete work orders.
  • Safely and quickly respond to and lead onsite incident response teams for abnormal conditions; coordinate with other facilities professionals to perform corrective repairs without supervision.
  • Enhance, develop new or follow existing emergency operating procedures (EOPs), methods of procedure (MOPs), and SOPs for CE operations and incidents.
  • Perform various maintenance (planned, predictive, corrective) and repairs following MOPs/SOPs for CE equipment and escalate when appropriate.
  • Have hands-on understanding of equipment operation and troubleshoot independently within trained discipline(s).
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes to perform work safely and reliably.
  • Embody company culture and values.

Qualifications

  • High School Diploma, GED, or equivalent AND extensive experience with mission critical services work (e.g., data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing) OR equivalent experience.
  • Relevant experience in a specialized area (mechanical, electrical, controls) or related field.
  • Valid driver’s license for country of job posting for occasional travel to other Microsoft sites.
  • Willingness to undertake on-call duty for out-of-hours incidents.
  • Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check on hire/transfer and every two years.

Skills

Required:Critical environment operationsIncident response leadership

Benefits

  • Benefits vary by country and employment type; see official Microsoft UK package information.
Last updated Jul 2, 2026. Interested? Apply on the company site.

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