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Critical Environment Technician (CET)

Microsoft· Critical Environment Ops
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Querétaro City, Mexicofull-timePosted 3mo ago

About the role

Technician responsible for maintaining and operating Microsoft data center critical environment equipment and facilities, including monitoring, maintenance, safety, and incident response within CO+I.

Responsibilities

  • Understands, follows, and ensures safety and security requirements, business processes and procedures are met, and escalates unsafe conditions; participates in meetings, trainings, handoffs, and maintains safe working conditions.
  • Travel up to 25% domestically for training or site support; may work 12-hour shifts including evenings, nights, weekends, and holidays.
  • Escort to third-party contractors and vendors; ensure safe energize/de-energize and proper documentation; coordinate with LOR procedures; review work orders and vendor reports.
  • Troubleshoot equipment and systems; document issues; ensure settings align with parameters; escalate as needed; possess hands-on understanding of equipment.
  • Perform various maintenance types (planned, predictive, corrective); follow MOPs/SOPs/DMOPs with THA/MSOW; prioritize and document tasks; coach less experienced technicians.
  • Prepare and submit reports (e.g., turnover, PM); develop MOPs/SOPs/DMOPs; document work for review; provide coaching for training assignments.
  • Develop MSOW understanding; coordinate with contractors; inspect equipment; participate in testing and commissioning.
  • Operate and monitor critical environment systems and equipment safely; perform rounds and assessments; interpret alarms and escalate appropriately.
  • Respond to abnormal conditions using EOPs; assist in incident timelines, root cause analyses, and action items; help in developing EOPs/MOPs/SOPs/DMOPs; provide emergency monitoring support.
  • Use CMMS to track assets and complete work orders; log data; manage spare parts usage.

Qualifications

  • High School Diploma, GED, or equivalent
  • 3+ years in mechanical, manufacturing, automotive, electrical, controls, data center, or related fields OR equivalent experience
  • Ability to speak, write, and understand fluent English

Skills

Required:Safety and security complianceEquipment troubleshootingMaintenance planning and executionDocumentation and reportingEmergency response and incident managementCMMS and operations systems
Last updated Oct 9, 2026. Interested? Apply on the company site.

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