Operations Associate - Part Time (West LA)
Los Angeles, CA$22/hrPart-timePosted 3mo ago
About the role
Hands-on role providing field support for autonomous delivery robots, performing light maintenance, assisting deployments, documenting incidents, and collaborating with operations, engineering, and customer support to ensure safe, reliable robot deliveries.
Responsibilities
- Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
- Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
- Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
- Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
- Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
- Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
- Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.
Qualifications
- Valid driver's license
- Comfortable driving mid-size utility vehicles as needed
- Capable of lifting and maneuvering items weighing up to 50 pounds
- Demonstrated ability to engage with customers in a professional setting
- Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require
Skills
Required:Driver's license and safe vehicle operationPhysical capabilityCustomer interactionFlexibility in hours
Nice to have:Jira (preferred)Delivery / field experience (preferred)Communication toolsOrganizational and collaboration skills
Last updated Jul 16, 2026. Interested? Apply on the company site.
About Serve Robotics
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