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Operations Associate (Midtown, Atlanta)

Serve Robotics· Operations
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Atlanta, GA$22/hrFull-timePosted 1w ago

About the role

Part-time on-site role supporting autonomous delivery robots in Midtown, Atlanta. Responsible for field assistance, light maintenance, incident documentation, and collaboration with operations, engineering, and customer support to ensure safe, timely deliveries and minimize interruptions.

Responsibilities

  • Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
  • Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
  • Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
  • Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
  • Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
  • Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
  • Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.

Qualifications

  • Valid drivers license
  • Comfortable driving mid-size utility vehicles as needed
  • Capable of lifting and maneuvering items weighing up to 50 pounds
  • Demonstrated ability to engage with customers in a professional setting
  • Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require

Skills

Required:Driver’s licenseVehicle operationLifting/maneuvering weightCustomer interactionFlexible schedule
Nice to have:JiraLast-mile / robotics exposureCommunication tools (Slack)
Last updated Oct 15, 2026. Interested? Apply on the company site.
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