Staff AI Enablement Engineer
Trustly· Tech – AMER Engineering
Hybrid (San Francisco, CA)$250k - $315kFull-timePosted 3mo ago
About the role
Staff AI Enablement Engineer at Trustly, a senior technical IC role focused on building internal AI platforms, evaluation frameworks, and tooling to accelerate AI adoption across the organization.
Responsibilities
- Design, build, and maintain Trustly's core AI platform — including LLM integration infrastructure, prompt management systems, evaluation pipelines, and agentic workflow tooling.
- Partner with product and engineering teams across Trustly to embed AI capabilities into core products: payments, risk decisioning, fraud detection, developer tooling, and customer-facing surfaces.
- Establish and own evaluation standards for AI systems — building robust testing frameworks that assess quality, safety, latency, cost, and reliability at scale.
- Lead technical discovery and prototyping on high-ambiguity problems: evaluate new foundation models, agentic architectures, and toolchains; produce clear recommendations grounded in data.
- Drive internal AI adoption by creating reusable libraries, patterns, documentation, and enablement resources that reduce the barrier for engineering teams to build with AI.
- Collaborate with the VP of AI Enablement and cross-functional stakeholders to influence the technical roadmap and represent engineering constraints and opportunities in strategic conversations.
Qualifications
- 8+ years of software engineering experience, with at least 3 years focused on AI/ML systems, LLM infrastructure, or applied ML in production environments.
- Deep hands-on experience building with LLMs and modern AI stacks — including RAG, fine-tuning, prompt engineering, function calling, and multi-step agentic workflows.
- Strong software engineering fundamentals: you write clean, production-grade code and design systems that are observable, testable, and maintainable.
- Experience operating at Staff+ scope — driving technical decisions that span multiple teams, mentoring other engineers, and leading by influence rather than authority.
- Track record of taking AI capabilities from prototype to production in a high-reliability environment — understanding the gap between a demo and something that runs at scale.
- Comfortable with ambiguity: you can scope and execute on poorly-defined problems, communicate tradeoffs clearly, and move quickly without sacrificing quality.
Skills
Required:AI platform design and developmentLLM / AI stack experience
Benefits
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
Last updated Jul 10, 2026. Interested? Apply on the company site.
About Trustly
Accelerate Growth with our Pay by Bank Solutions
Trustly - Accelerate Growth with our Pay by Bank Solutions
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