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Senior Technical Program Manager, New Product Introduction

ClickHouse· Operations
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Remote$160k - $220kNot specifiedPosted 3mo ago

About the role

Senior Technical Program Manager responsible for owning and building New Product Introduction (NPI) as a repeatable discipline within Revenue Operations, including end-to-end launches, acquired-product integrations, and development of automation/tools to speed and stabilize commercial operations.

Responsibilities

  • Stand up NPI as a repeatable discipline. Build the launch process, the requirements framework, and the operating cadence from a near-blank slate, and set the standard the rest of the org runs against.
  • Own the launch program end-to-end. Hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering, and synthesize the cross-functional work into a single readiness plan.
  • Own the commercial and operational design of a launch. Define the requirements and make the calls on pricing setup, quoting logic, discount and approval rules, and the controls that govern how the product gets sold, in partnership with the Commercial leader.
  • Own the integration path for acquired products. Bring an acquired offering onto the commercial system, reconcile its pricing and contract mechanics with how ClickHouse sells, and get it sellable through the same standard as an organic launch.
  • Test the end-to-end flow before launch. Run UAT on the quote-to-cash path, catch what breaks, and confirm the full flow works before go-live.
  • Own go-live readiness. Set the launch criteria, run the go/no-go, and make the call on whether the flow is ready. Coordinate field activation with Enablement so the product lands when it ships.
  • Build the automation and tooling that make the commercial system faster and more reliable. Find where NPI and commercial operations are manual, slow, or error-prone, and design and build the solutions that fix it.
  • Track launches after go-live. Surface what broke, feed it back into the process, and close the gaps before the next one.

Qualifications

  • 8+ years in technical program management, revenue operations, product operations, or commercial systems, with a track record of owning launches end-to-end and building the systems behind them.
  • Owner-operator mindset with ability to own NPI end-to-end and measure launch success.
  • Builder's bias with ability to define processes from near-blank slate and develop automation/tools.
  • Ability to own design and facilitate quoting, approval, and control logic; contribute technically when needed.
  • Cross-functional program management experience: timeline management, multi-team delivery, and end-to-end readiness assessment.
  • Experience with usage-based or consumption-based business models, and understanding of how metering, commits, and overages affect billing, contracts, revenue recognition, and the commercial system.
  • M&A or technology integration experience is a strong plus.
  • Strong working knowledge of Salesforce/CPQ, financial and billing systems, product rating, and telemetry; comfortable designing quoting rules, approval logic, and automated controls.
  • Strong written and verbal communication; experience presenting readiness to senior stakeholders.
  • Bachelor's degree in quantitative or technical field preferred.

Skills

Required:Technical program managementPricing and quoting designSalesforce and CPQBilling and revenue systemsCross-functional leadership
Nice to have:Acquired product integration

Benefits

  • Flexible work environment
  • Healthcare employer contributions
  • Equity in the company (stock options)
  • Time off - flexible in the US and generous elsewhere
  • A $500 Home office setup for remote employees
  • Global Gatherings – opportunities for in-person company-wide events
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About ClickHouse

Fast Open-Source OLAP DBMS - ClickHouse

ClickHouse is a fast open-source column-oriented database management system that allows generating analytical data reports in real-time using SQL queries

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